Hayley Robinson
Domestic Assistant & Support Worker
A compassionate and reliable Support Worker and Domestic Assistant with a caring, organised approach.
Meet Hayley, an Experienced Support Worker & Domestic Assistant
Hayley is a compassionate, reliable and organised Support Worker and Domestic Assistant with experience providing in-home support, domestic assistance, companionship and social support.
She enjoys helping participants feel more confident, independent and supported in their everyday lives. Her experience includes assisting with household tasks, cleaning, daily routines, companionship and practical support, while building positive relationships based on trust and respect.
Alongside her support work experience, she brings more than five years of experience across customer service, hospitality and front-of-house roles, strengthening her communication, organisation, problem-solving and ability to remain calm and professional in different environments.
She is currently studying a Bachelor of Paramedicine, bringing additional knowledge of health, wellbeing and safe support into her work.
Key Qualifications
Key Qualifications
- Currently studying a Bachelor of Paramedicine
- Current First Aid Certificate
- Current CPR Certificate
- Mental Health First Aid Certificate
- Experience providing in-home and community-based support
- More than 5 years of customer service and hospitality experience
Transport
- Holds a current Australian Driver Licence
- Has access to a reliable vehicle
- Vehicle is covered by comprehensive insurance
- Able to support participants with community access, appointments, shopping and local activities
NDIS Compliance
- Current NDIS Worker Screening Clearance (Yellow Card)
- Current Blue Card
- Current First Aid and CPR
- Mental Health First Aid training
- Meets Assist Lifestyle’s NDIS onboarding and compliance requirements
Key Skills & Strengths
- In-home and daily living support
- Domestic assistance and cleaning
- Meal preparation
- Tidying and household organisation
- Laundry assistance
- Grocery shopping
- Gardening and outdoor household tasks
- Companion care and social support
- Personal care assistance
- Manual handling support
- Community access and active participation
- Emotional support and encouragement
- Basic technology assistance
- Strong communication and relationship building
- Organisation and time management
- Calm, reliable and respectful approach
Professional Experience
Hayley has experience providing in-home support, helping people maintain their independence and wellbeing through domestic assistance, cleaning, household tasks, companionship and social engagement.
She is comfortable assisting participants with meal preparation, tidying, organisation, laundry, gardening, shopping and everyday routines, while respecting each person’s preferences, privacy and independence.
Her experience also includes personal care and manual handling support, which she approaches with dignity, care and attention to participant comfort.
Previous roles in retail, hospitality and customer service have strengthened her skills in communication, teamwork, problem-solving, confidentiality and working effectively in busy environments.
She also has experience in data administration, supporting accurate record keeping, organisation and appropriate handling of confidential information.
Personal Attributes
Hayley is compassionate, approachable, organised and dependable. She values building genuine connections and understands that companionship and encouragement can make a meaningful difference in someone’s day. Her Paramedicine studies, combined with her support work and customer service experience, have strengthened her ability to communicate clearly, remain calm and provide safe, respectful and person-centred support. She enjoys helping participants explore their interests, maintain positive routines and feel confident participating in everyday activities.
Personal Interests
Hayley enjoys cooking, sport, staying active and dance, and is always open to learning about the interests and hobbies of the people she supports. Her active and friendly approach can help participants engage in community activities, hobbies and positive routines that support wellbeing and independence.
Animal-Friendly Support
Hayley is comfortable working in homes with pets and assistance animals and has three small dogs of her own. She understands the important role animals can play in companionship, emotional wellbeing and daily routines and is comfortable assisting with general pet-related tasks such as feeding, walking and grooming where appropriate.