Jess Castillo
Virtual Assistant
A dedicated Virtual Assistant.
Meet Jessa, a dedicated Virtual Assistant at Assist Lifestyle, supporting the team with NDIS administration, client coordination, and day-to-day operational tasks to ensure smooth, compliant, and participant-focused service delivery.
With a strong organisational mindset and a proactive approach, Jessa plays an important role behind the scenes, helping the team stay on track with documentation, communication, and workflow processes. Her dependable nature and team-oriented attitude contribute to maintaining high standards of quality and compliance across services.
Jessa takes pride in being reliable, responsive, and solutions-focused, always ready to assist in creating positive outcomes for participants and supporting the wider Assist Lifestyle team.
Professional Attributes
Organisation and Efficiency
Jessa ensures administrative tasks are completed accurately and on time, supporting smooth daily operations
Team-Oriented Approach
She collaborates effectively with colleagues, contributing to a supportive and productive work environment.
Proactive Support
Jessa anticipates needs, follows up on tasks, and assists in maintaining compliance and operational flow.
Dependability
Her consistent and reliable work ethic makes her a valued member of the Assist Lifestyle team.
Interests
Outside of work, Jessa enjoys exploring cosy cafés, sipping iced matcha, spending time with her cats, and playing video games to recharge. These hobbies allow her to maintain balance, creativity, and energy, which she brings into her professional role each day.
Personal Touch
Jessa’s calm, organised, and approachable nature makes her an integral part of the administrative backbone of Assist Lifestyle. Her commitment to quality service and positive collaboration ensures that participants and team members alike are well supported behind the scenes.