assist lifestyle logo

NDIS Individualised Living Options (ILO) Sunshine Coast

Empowering Individuals With Tailored Living Options to Enhance Independence and Achieve Their Unique Goals

NDIS Individualised Living Options

What Does Individualised Living Options Support Mean?

An Individualised Living Option (ILO) is an NDIS-funded support package that helps you live in the home environment of your choosing in a way that best suits your needs and preferences—it’s not the actual home itself. Instead, ILO funding enables you to design a tailored mix of both NDIS-funded supports and informal supports (family, friends, neighbours, or community networks) to help you live safely and independently.

PALMVIEW, QUEENSLAND

Individual Living Options (ILO)

A brand-new four-bedroom home in the heart of Harmony Estate, Palmview, offering large private bedrooms with ensuites, modern accessible design, and fully furnished shared spaces that support independence, comfort, and social connection.

Living Your Way, With the Right Support

Individual Living Options, Built Around You

We design individualised ILO arrangements that support independence, shared living where suitable, and consistent onsite care.

  • 🏡The Home
    • Brand-new 4-bedroom house located in the heart of Harmony Estate
    • Large private bedrooms, each with its own ensuite
    • Fully furnished, modern and accessible home
    • Shared living areas designed to support independence and social connection
    • Good-sized backyard
    • Dedicated staff room
    • Business vehicle allocated to the house for shared transport needs
  • 🤝Our ILO Approach
    • We work closely with participants, families and support networks to:
    • Design flexible, individualised ILO arrangements
    • Promote choice, control and daily living independence
    • Provide in-home support, shared between participants where appropriate
    • Ensure consistent, reliable onsite support tailored to participant needs
  • 📍Location Highlights
    • Walking distance to local shops, parks and cafés
    • Close access to public transport and highway exit
    • Near Sunshine Coast University
    • Approximately 15 minutes to Mooloolaba Beach
    • Well-connected to community amenities and activities
  • ✅ Eligibility
    • NDIS participants with a minimum of 6 hours per day of NDIS funded supports
    • Suitable for participants approved for ILO, or seeking ILO approval



Current and Upcoming ILO Opportunities on the Sunshine Coast


Flexible Living Options Designed Around You

Assist Lifestyle is a registered NDIS provider offering Individualised Living Options (ILO) on the Sunshine Coast.

Our ILO opportunities are designed for NDIS participants who want to live more independently while receiving the right combination of formal, informal and community-based supports.

We work collaboratively with participants, families, nominees, Support Coordinators, allied health professionals and other members of the participant’s support team to develop a living arrangement that is safe, sustainable and aligned with the participant’s goals.

ILO funding can support participants to make choices about where they live, who they live with and how their disability-related supports are provided. ILO arrangements may include living with carefully matched housemates or another suitable living arrangement.


Who May Benefit From ILO?

ILO may be suitable for participants who are ready to explore:

  • Moving out of the family home
  • Living more independently
  • Sharing a home with carefully matched housemates
  • Building daily living and household skills
  • Developing routines and greater confidence at home
  • Increasing social connection and community participation
  • Receiving flexible support that fits their routine, goals and lifestyle
  • Trialling a planned shared-living arrangement
 

Participant Suitability

ILO may be suitable for participants who:

  • Are aged 18 or over, or are 17 and beginning to plan their future living arrangements
  • Have approved ILO funding or are exploring Home and Living supports
  • Require formal or informal support at home for at least six hours each day
  • Want greater independence with flexible and individualised supports
  • Are open to a shared or semi-independent living arrangement
  • Have goals relating to independence, daily living skills or social connection
  • Can safely participate in the proposed living arrangement with appropriate supports
  • Have a support network that can participate in planning and ongoing communication
  • Are compatible with a shared-home environment
  • Have disability-related support needs that can be safely managed through a planned support model

Every participant is assessed individually. We consider the participant’s goals, functional capacity, support needs, risks, preferences and compatibility with the proposed home and housemates.

ILO involves an exploration and design stage, followed by an approved service proposal and implementation of the living arrangement. Final funding decisions are made by the NDIA.


A Flexible and Individualised Support Model

Each support arrangement is designed around the individual participant and may include:

  • Formal paid disability supports
  • Informal support from family, friends or trusted people
  • Primary and supplementary ILO supports
  • Scheduled drop-in support
  • Overnight or sleepover support, where approved and required
  • Assistance with personal care
  • Support with meals, cleaning, laundry and household routines
  • Support to build daily living skills
  • Assistance with appointments, routines and budgeting
  • Monitoring and regular reviews of the living arrangement

Separate NDIS-funded supports, such as community access and transport assistance, may also be provided alongside an ILO arrangement where they are included in the participant’s plan.

The level of support will depend on the participant’s functional capacity, risks, goals, informal support network and approved NDIS funding.


Careful Housemate Matching

Finding compatible housemates is an important part of creating a safe and comfortable shared home.

We consider:

  • Age and stage of life
  • Personality and communication style
  • Daily routines
  • Support needs
  • Behavioural and safety risks
  • Sensory preferences
  • Interests and lifestyle
  • Gender preferences
  • Cultural needs
  • Pet preferences
  • Social compatibility
  • The need for privacy, quiet space and independence

Shared living is not a one-size-fits-all arrangement. Our goal is to create a respectful home environment where each participant has choice, privacy, dignity and opportunities to build independence.


Current Palmview Vacancies

52 Harvest Drive, Palmview

Brand-new four-bedroom ILO shared home

This modern home may be suitable for participants seeking a comfortable shared-living environment with flexible supports.

Home features include:

  • Four private bedrooms
  • Private ensuite for each bedroom
  • Air conditioning in each bedroom
  • Modern shared living areas
  • Quality furniture and white goods
  • Comfortable spaces that support both privacy and social connection
  • Located within the Palmview community
 

24 Divine Street, Palmview

Brand-new four-bedroom plus office SIL and ILO shared home

This wheelchair-accessible home has been designed for participants who may have higher physical access or mobility needs.

Home features include:

  • Four bedrooms plus a dedicated office or staff room
  • Wheelchair-accessible design
  • Accessible bedroom and bathroom options
  • Accessible entrances and internal spaces
  • Air conditioning
  • Modern shared living areas
  • Swimming pool
  • Quality furniture and white goods
  • Safe and practical home layout
 

Features Available Across Our Homes

Depending on the property and individual tenancy agreement, features may include:

  • Brand-new and modern homes
  • Air conditioning in bedrooms and living areas
  • Private ensuite or shared bathroom options
  • Wheelchair-accessible spaces
  • Accessible entrances and bathrooms
  • Smart-home features
  • Furnished bedrooms, including a bed and mattress
  • Fridge, washing machine and kitchen appliances
  • Comfortable shared living areas
  • Affordable private rental arrangements
  • Selected utilities included as outlined in the tenancy agreement
 

Important Funding Information

ILO funding covers approved disability-related supports. It does not generally cover rent, mortgage repayments, groceries, electricity or other ordinary living expenses.

Participants remain responsible for their rent and everyday living costs under their tenancy or accommodation agreement.


Enquire About an ILO Vacancy

Are you a participant, family member, Support Coordinator, allied health professional or hospital discharge planner looking for a flexible living option on the Sunshine Coast?

Contact Assist Lifestyle to discuss the participant’s needs, available funding, housemate preferences and current vacancies.

Key features of ILO support include:

Choice and Control Over Your Home Environment

  • You decide whether to live:
    – With housemates in a shared residence,
    – In the home of a host carer, or
    – In a private rental or family-owned property.

  • The ILO package is structured around your unique goals, preferences, and living arrangements—rather than fitting you into a pre-set group home.

Two-Stage Funding Process

  • Design and Exploration
    – Work with Assist Lifestyle to explore where you want to live, who you want to live with, and what supports you’ll need.
    – Collaborate on developing an ILO plan that outlines support roles, responsibilities, and expected costs.

Combination of NDIS-Funded and Informal Supports

  • NDIS-Funded Supports may include:
    – NDIS assistance for decision-making (choosing and/or setting up your home)
    – Personal care, household management, or skill-building to increase independence
    – Support to build and maintain social connections and community engagement
    – Assistance with managing emotions or behaviours within your home setting
    – On-call or emergency backup supports if needed
    – Training and mentorship for the people who support you

  • Informal Supports may include:
    – Assistance from family, friends, or neighbours with daily tasks
    – Contributions from community volunteers or self-organised helpers
    – Support from shared-living housemates or host carers who assist on a regular basis

Implementation and Review

  • Once your design is approved in your NDIS plan, we help you put it into action—recruiting support workers, coordinating informal supports, and setting up systems for day-to-day living.

  • Your ILO can be reviewed and adjusted over time to match any changes in your goals, health, or personal circumstances.

What ILO Does Not Cover

  • Your Rent or Mortgage — ILO funding does not directly pay for rent, mortgage repayments, or bond payments.
  • Everyday Living Costs — groceries, utilities, phone/internet bills, or general household items (e.g., furniture, bedding).
  • Other NDIS Home & Living Supports — such as Supported Independent Living (SIL), Specialist Disability Accommodation (SDA), or funded home modifications (these are funded separately if you are eligible).
  • Activities Outside the Home — ILO does not include supports for work, study, sports, or community activities—these will be covered under other parts of your NDIS plan if required.
  • Funding Informal Supports — Payments to family or friends who assist you are not considered reasonable NDIS-funded supports.

Because ILO is focused on your living situation, we work closely with you to ensure all the supports in your plan meet NDIS funding criteria and align with your home-and-living goals.

Service Include

What We Offer Under Individualised Living Options Support on Sunshine Coast

At Assist Lifestyle, we guide you through every step of creating a successful Individualised Living Options on Sunshine Coast by providing:

  • Design & Exploration Phase

    In-Depth Needs Assessment

     

    • We spend time with you (one-on-one interviews, home visits, or virtual consultations) to understand:
      • Your desired level of independence and privacy
      • Preferred location (e.g., neighborhood, proximity to services)
      • Desired living arrangement (shared house, host home, private rental)
      • Any accessibility or assistive technology requirements (e.g., grab rails, step-free access)

    Support Mapping & Budget Planning

     

    • We identify which tasks can be managed by informal supports (family, friends) and which require NDIS funding.
    • We outline realistic cost estimates for NDIS-funded supports (e.g., number of support worker hours per week, on-call backup, training costs) so that your ILO proposal fits within your NDIS budget.

    Person-Centred ILO Plan Development

     

    • Based on your goals and preferences, we co-design an ILO blueprint that details:
      • Where you will live (address or housing type)
      • Who you will live with (housemates, host carer, or solo)
      • What tasks you want NDIS-funded supports to cover (personal care, meal prep, home management, skills development, or emotional/behavioural coaching)
      • How informal supports will complement NDIS-funded supports

    We prepare documentation to submit to the NDIS—complete with justification, cost breakdowns, and expected outcomes.

  • Implementation & Support Mobilisation Phase

    Provider Identification & Recruitment

     

    • We assist you in recruiting and onboarding qualified support workers (or host carers) who are trained in:
      • Delivering personal care and household assistance in home environments
      • Capacity-building techniques (teaching you skills rather than doing tasks for you)
      • Supporting your social and emotional wellbeing
    • We organize any necessary training or orientation for informal supports (family, friends, neighbours), ensuring everyone understands your ILO goals and safety protocols.

    Setting Up Your Home Environment

     

    • If you need adaptive equipment or home modifications (e.g., ramps, lever taps), we liaise with allied health professionals (OTs, physiotherapists) to determine requirements.
    • We support you to establish communication systems (e.g., on-call phone, emergency contacts) so help is available when needed.

    On-Going Service Coordination

     

    • We create a schedule for NDIS-funded support worker visits (weekly check-ins, meal prep assistance, personal care) and coordinate on-call back-up for nights, weekends, or emergencies.
    • We remain connected with informal supports—offering guidance on boundaries, handovers, and how to escalate issues if challenges arise.

    Regular Review & Adjustment

     

    • We set milestone review dates (e.g., after 3 months, 6 months) to evaluate:
      • Your level of satisfaction and independence
      • Whether you need more or fewer NDIS-funded hours
      • Any changes to your health, routines, or preferences that require modifications to your ILO supports
    • If you decide to move house, change housemates, or alter your support mix, we assist with the paperwork and budget adjustments in your next plan review cycle.
Why Choose Us?

Why Choose Individualised Living Options Support From Assist Lifestyle?

Expertise in ILO Design & Implementation

We are creating tailored ILO supports on Sunshine Coast, QLD. Our team has extensive experience guiding participants through the ILO process—from initial design proposals to coordinating multidisciplinary allied health assessments and liaising with the NDIA on funding approvals. We stay current on NDIS policy updates, ensuring your ILO plan meets all eligibility and funding criteria.

Person-Centred, Strengths-Based Approach

We listen to your vision for independent living and focus on leveraging your skills, talents, and informal support networks. Rather than imposing a one-size-fits-all solution, we co-design a living arrangement that reflects your unique goals—whether that’s increased privacy, community connection, or skill-building.

Holistic Coordination Across Supports

Because ILO involves both formal NDIS-funded supports and informal supports, we act as the central hub—coordinating with:

  • Support workers and host carers (training, schedules, back-up planning)
  • Family, friends, or neighbours (onboarding, communication protocols)
  • Allied health professionals (OTs, physiotherapists, behaviour specialists) for home setup and capacity building
  • NDIA planners and Local Area Coordinators to secure necessary funding and approvals

Focus on Safety, Stability, and Flexibility

  • We conduct comprehensive home safety assessments—identifying potential hazards and recommending adaptive equipment to reduce falls or injuries.

  • Our ILO support is designed to be flexible:
    – If your needs change (e.g., health fluctuations, changes in informal support availability), we can reallocate hours or adjust the support mix.
    – If you decide to move home or change housemates, we handle the transition smoothly—updating budgets, modifying rosters, and re-securing funding as needed.

Commitment to Long-Term Outcomes

  • Beyond establishing your initial ILO setup, we track key indicators of success:
    – Your level of independence in daily tasks (personal care, meal preparation, household management)
    – Your satisfaction with social connections and emotional well-being (via regular check-ins)
    – Your ability to make informed decisions about your life and home environment

  • We advocate on your behalf when new supports are required—such as additional capacity-building, behavioural support, or home modifications—so you can continue to thrive in your chosen home setting.

Ready to Design a Living Arrangement That Truly Fits Your Life?

Contact Assist Lifestyle at 04 8590 1585 or email hello@assistlifestyle.com.au to learn how our Individualised Living Options service can help you build safety, stability, and independence in your home.