Leta Oliver
Mental Health Support Worker
A vibrant and compassionate Support Worker.
Meet Leta, a compassionate and dedicated professional with over a decade of experience in personal support services and a strong background in customer service. Known for her organizational skills, attention to detail, and ability to connect with people, Leta is passionate about making a positive difference in the lives of others.
With a history of working in roles that require both leadership and hands-on support, Leta is highly adaptable and thrives in dynamic environments. She brings a unique combination of care, reliability, and professional expertise to every role she undertakes.
Key Qualifications
Education
Higher School Certificate, Kilcoy High School (1995).
Certifications
Positive Notice Blue Card for Child-Related Employment, DSQ Criminal History Screening Positive Notice.
Compliance
Holds an ABN and Bizcover Insurance for Professional Indemnity, Public Liability, and Product Liability.
Transport
Holds a QLD open driver's license and has a reliable car with comprehensive insurance.
Skills & Expertise
Personal Support Excellence
Extensive experience in providing personal care, managing daily living activities, and assisting with rehabilitation and therapy. Skilled in liaising with multidisciplinary teams such as occupational therapists and physiotherapists to ensure holistic support.
Leadership & Coordination
Adapt at managing staff, preparing monthly rosters, and providing training to ensure smooth operations. Experienced in conducting interviews and supervising team performance.
Financial & Administrative Support
Proficient in budgeting, bill payments, banking, and time sheet management.
Customer Service Expertise
A background in hospitality and retail has honed Leta’s ability to deliver exceptional customer experiences, manage stock, and handle sales with professionalism.
Adaptability & Reliability
Demonstrates versatility through a career spanning personal support work, hospitality, and operations, including roles requiring autonomy and leadership.
Professional Experience
Key Personal Support Worker, Staffing Options (2011–Current)
Provides personal care, assists with domestic duties, manages rosters, and liaises with healthcare professionals to support individuals in achieving their goals. Coordinates skill development, transportation, and meal planning while maintaining strong communication with families and team members.
Personal Support Worker, Spinal Injuries Association (2008–2011)
Delivered personalized care, supported rehabilitation and therapy, and facilitated access to employment and social activities.
Customer Service Roles
Extensive hospitality experience, including customer service at Feeding Frenzy Food Court (2003–2004), King Ludwig’s Mountain View Restaurant (1997), and Papa’ Mio Italian Restaurant (1996–1997). Demonstrated exceptional customer relations, stock management, and leadership of waitstaff teams.
Personal Attributes
Leta is known for her empathy, reliability, and ability to foster positive relationships. Her passion for helping others and her professional expertise make her an invaluable member of any team. She takes pride in her work and consistently strives to exceed expectations.
Personal Touch
In her spare time, Leta enjoys horse riding, water sports, spending time with her family, and playing golf. These activities reflect her active, team-oriented, and goal-driven nature. Leta is committed to continuous learning and is always seeking opportunities to grow personally and professionally.