Rachel Tripcony
Support Worker & Domestic Assistant
an experienced and dedicated professional support worker.
Meet Rachel, a dedicated and compassionate professional with a diverse background in nursing, sales, and business ownership. With over three years of experience as a nursing assistant and qualifications in individual support and administration, she brings a gentle, person-centred approach to her role at Assist Lifestyle. She has extensive hands-on experience supporting individuals with intellectual and psychosocial disabilities, including those living with autism. Her trauma-informed care approach is grounded in empathy, patience, and respect, helping clients feel safe, heard, and supported in their day-to-day routines. She is especially skilled in delivering showering assistance and personal care in a dignified, respectful manner. Rachel’s calm demeanour and nurturing presence allow her to build trusting relationships with people of all backgrounds. Whether providing hygiene care, supporting emotional regulation, or engaging clients in meaningful activities, Rachel’s focus is always on supporting the individual to thrive with comfort and dignity
Key Qualifications
Certificates
Certificate III in Individual Support, Certificate III in Office Administration, Diploma of Beauty Therapy and Hairdressing .
NDIS Compliance
Holds a current First Aid Certification, NDIS Compulsory Training, NDIS Clearance and Blue Card.
Transport
Holds a QLD open driver’s license and has a reliable low set car with comprehensive insurance.
Skills
Time management, customer service, patient care, Alzheimer’s care, and websitemaintenance.
Skills & Expertise
Support Work & Personal Care
Rachel is proficient in all aspects of hygiene support
including showering, dressing, and hoisting. She has extensive experience working with clients with Alzheimer’s, autism, psychosocial disabilities, and intellectual disabilities. Her trauma-informed practice ensures every client receives care that is calm, safe, and empowering.
Gentle & Individualised Approach
Her support style is soft-spoken, respectful, and responsive to each client’s emotional and behavioural needs. She is sensitive to trauma history and skilled in maintaining client dignity in all personal care tasks.
Hairdressing & Beauty Therapy:
As a trained hairdresser and beauty therapist, Rachel brings a special skill set to the role, providing grooming, hairstyling, and beauty treatments to enhance self-esteem and promote relaxation. Her background in beauty therapy enables her to offer clients a holistic approach to care.
Customer Service & Business Skills
As a former business owner, Rachel brings strong communication, cash handling, and online transaction experience. She is confident with in-person and digital client interaction.
Administrative & Clinical Proficiency
She has experience with medical documentation, website maintenance, and organisational workflows. Her nursing assistant background includes liaising with families, managing care routines, and communicating with allied health professionals.
Professional Experience
Nursing Assistant, St Mary’s – Pelican Waters QLD
Delivered person-centred care to residents, providing assistance with daily personal care tasks including showering, hygiene, and feeding. Offered emotional support and fostered meaningful relationships with individuals, particularly those with complex needs, including dementia and autism.
Support Worker, Sunshine Coast QLD
Managed client care and daily routines, offering a range of support including personal care, mobility assistance, and emotional well-being. Focused on enhancing clients’ independence and quality of life through tailored care plans and respectful engagement.
Sales Assistant, Cotton On Group – Sunshine Coast QLD
Supported customer service functions, including processing transactions, handling returns, and assisting with staff training. Developed excellent communication skills, ensuring a positive and welcoming experience for clients, and demonstrated adaptability in a fast-paced environment.
Personal Attributes
Rachel is a reliable, kind-hearted, and intuitive team member who is always willing to go the extra mile for her clients. Her trauma-informed practice and calming presence make her especially valuable for participants with higher behavioural or sensory needs.
Personal Interests
Rachel enjoys sewing, crafting, and spending time outdoors with her family. Her creative background helps her engage clients in fun, hands-on activities while fostering connection and wellbeing