Shannon Nicholson

Support Worker/Domestic Assistant

A vibrant and caring Domestic Assistant and Support Worker.

Meet Shannon, an experienced and dedicated professional with a versatile background in retail, business ownership, and customer service. With extensive experience in managing her own businesses and working in dynamic roles, Shannon brings a wealth of expertise, adaptability, and a customer-focused approach to every opportunity.

Key Qualifications:
 

  • Certificates: Current RSG and RSI certifications. 
  • Transport: Holds a “C” Class driver’s license with a strong driving record. 
  • Education: Completed Year 10 at New Norfolk High School and a Hairdressing Apprenticeship through TAFE Tasmania. 

Skills & Expertise

Customer Service Excellence

Known for her positive attitude and strong communication skills, Shannon excels at understanding and fulfilling customer needs. Her retail experience includes maintaining a welcoming store environment, managing stock, and ensuring customer satisfaction.

Business Management

Having owned and managed multiple businesses, Shannon is skilled in operations management, payroll, and staff organization. Her entrepreneurial ventures include running a successful hair salon for nine years and hosting in-home sales events as a Pure Romance sales agent.

Operational Efficiency

Shannon’s expertise extends to managing inventory, cash handling, and ensuring compliance with retail standards. Her leadership in roles such as the owner of “Mackay Kebab House” highlights her ability to oversee operations with attention to detail and efficiency.

Adaptability and Versatility

From managing Airbnb properties with five-star ratings to volunteering with school programs, Shannon thrives in diverse settings and is always eager to learn and adapt to new challenges.

Professional Experience

Retail Assistant (August 2023 – Present)

Shannon currently works at Be Daring Adult Store, where she provides personalized customer support, maintains a clean and organized store, and ensures stock is up to date.

Hair Salon Owner (Self-Employed, 9 Years)

Shannon successfully managed her own hair salon, building a loyal client base through exceptional service and business acumen.

Romance Sales Agent (Self-Employed)

Hosted in-home parties and events, showcasing excellent interpersonal skills and sales expertise.

Hospitality Entrepreneur

Owned and operated “Mackay Kebab House,” handling all aspects of management, from food preparation to payroll.

Airbnb Host

Managed Airbnb properties for three years, earning outstanding reviews for providing exceptional guest experiences.

Community Engagement

Shannon is passionate about giving back and has volunteered with a school chaplain to implement the Shine program, empowering Year 6 girls with skills in self-worth, purpose, and confidence.

Personal Attributes

Shannon is driven by her conscientious work ethic, positivity, and a strong commitment to delivering excellence in all her endeavors. Whether managing a business or working in retail, she combines professionalism with a personal touch, making her a valuable asset to any team.