07 5612 7045

Accommodation and Tenancy Assistance

NDIS Registration Group: 0101 – Accommodation/Tenancy Assistance

Get Support
Accommodation and Tenancy Assistance

What does support under Accommodation and Tenancy means?

Accommodation and tenancy assistance (Registration Group 0101) is designed to help NDIS participants access, maintain, and sustain safe, stable housing. It covers both finding appropriate accommodation and staying housed long-term.

Contact Us

This support can include:

Transitional Support

  • Short-term payment of rent or utility accounts when moving into new accommodation.
  • Guidance through the initial stages of setting up a tenancy (e.g., bond payments, understanding lease requirements).

Tenancy Assistance

  • Helping participants understand their rights and responsibilities under the Residential Tenancies Act.
  • Explaining lease clauses, rent increases, and bond processes in clear, jargon-free language.
  • Supporting the development of budgeting strategies to ensure rent remains affordable.

Sustaining Current Housing

  • Identifying and resolving issues that threaten tenancy (e.g., rent arrears, maintenance problems, disputes with landlords).
  • Coaching participants on how to report maintenance requests, lodge complaints, or negotiate lease renewals.
  • Providing advocacy to landlords, property managers, or social housing providers as needed.

Supported Independent Living (SIL) vs. Tenancy Assistance

  • It’s important to distinguish SIL (which focuses on daily personal activities in a shared living setting) from tenancy assistance (which focuses on tenancy rights, lease management, and maintaining housing). Under 0101, we concentrate on tenancy skills rather than day-to-day personal care.
Service Include

What we offer under Accommodation and Tenancy Support

At Assist Lifestyle, our Accommodation and Tenancy team provides a comprehensive, person-centred service that includes:

  • Housing Exploration & Application Support
    • Needs Assessment: We spend time with you to identify your preferences (location, budget, accessibility needs) and any required modifications.

    • Property Research: We maintain up-to-date knowledge of rental listings (private, community, or public housing) and Specialist Disability Accommodation (SDA) options.

    • Application Assistance: From completing rental application forms to collecting references, identification, and supporting letters (e.g., from clinicians), we guide you through each step.

    • Liaising with Providers: We connect you with housing bodies, real estate agencies, and Local Area Coordinators to negotiate viewings and advocate for your eligibility.
  • Understanding Tenancy Rights & Responsibilities
    • Lease Review: We break down every clause—rent increases, bond details, tenancy agreements—so you know exactly what you’re signing.

    • Legal Education: We explain your rights under the Residential Tenancies Act (e.g., notice periods, quiet enjoyment) and outline landlord obligations (e.g., timely repairs, safe living conditions).

    • Budget Management: We work with you to set up a realistic rental budget, incorporate rent payments into your broader financial plan, and identify potential concession opportunities.
  • Maintaining Current Housing
    • Tenancy Sustainment Plans: If barriers arise—such as rent arrears, landlord disputes, or maintenance backlogs—we develop a tailored plan to address challenges before they escalate.

    • Conflict Resolution: We coach you on calm, assertive communication when issues arise (e.g., noise complaints, overdue repairs), and we can accompany you to dispute resolution meetings if needed.

    • Ongoing Check-Ins: Regular contact ensures you feel confident managing your tenancy. We can schedule check-ins to review rent payment progress, inspect the property for safety issues, and update you on any legislative changes.
  • Communication with Real Estate Agents & Housing Bodies
    • Advocacy & Representation: Whether you need someone to attend a lease signing, property inspection, or a meeting with a community housing provider, we’re by your side.

    • Effective Communication Coaching: We teach you how to prepare agendas for meetings, ask informed questions, and follow up in writing (email templates provided).

    • Liaison Services: If you’re in social or community housing, we can speak directly with housing officers, Local Area Coordinators, or Specialist Disability Accommodation (SDA) providers on your behalf to expedite processes.
Why Choose Us?

Why choose Accommodation and Tenancy Support from Assist Lifestyle?

Expertise in NDIS & Tenancy Law

Our team is trained in both NDIS processes and residential tenancy legislation. We know the rules, the jargon, and how to translate them into everyday language you can understand and act on.

Person-Centred, Strengths-Based Approach

We focus on your goals, preferences, and abilities. We don’t just tell you what to do—we listen, learn what matters to you, and help you build the skills you need to become a confident tenant.

Holistic Coordination

Beyond tenancy skills, we integrate support for related areas—budgeting, mental health check-ins, and connecting you with allied health professionals or Social Workers when situations become complex.

Advocacy & Respect

We understand that housing is more than four walls. We respect your choices, protect your rights, and ensure you feel empowered to make decisions. When you need someone to speak on your behalf, we’re ready to advocate.

Commitment to Long-Term Outcomes

We don’t just help you find a house—we partner with you to keep it. From the moment you express interest in a property to years down the track, we remain available to address concerns, update sustainment plans, and navigate any changes in NDIS policy or tenancy law.

Ready to Secure and Sustain Your Home?

Contact us today with a CTA button or email support@assistlifestyle.com.au. Let Assist Lifestyle’s Accommodation and Tenancy team guide you toward a safe, stable, and lasting home.

Make a Referral