- Door-to-Door Accompaniment
A support worker will pick you up from your home, ensure you have any mobility aids packed safely, and drive or accompany you to medical appointments, work, education, or social events. They remain with you until you are settled or until you feel comfortable navigating the venue on your own. - Access to Reliable Transport Providers
We coordinate with approved wheelchair-accessible vehicles, taxis, community transport services, or rideshare programs—arranging bookings and processing NDIS-funded subsidies so you don’t have to manage all the logistics yourself. - Safety & Wellbeing Monitoring
During each trip, our support workers monitor your comfort and any health considerations (e.g., ensuring seatbelts and mobility straps are secure, confirming you have any required medications, and providing oxygen support if prescribed).
Assistance with Travel and Transport
NDIS Registration Group: 0108 – Assistance with Travel/Transport Arrangements
Travel and Transport
What Does Assistance with Travel and Transport Mean?
Assistance with Travel and Transport (Group 0108) is a Core Support funded by the NDIS to help participants who face barriers in accessing transport independently. This support ensures you can attend essential appointments, social outings, and community activities safely and confidently. Whether you need door-to-door assistance, help with travel planning, or capacity building to use public transport, this funding is designed to increase your mobility, foster independence, and connect you with services that align with your NDIS goals.
Key aspects include:
Safe Transport to Appointments, Social Outings, and Community Activities
Providing a support worker or transport provider to accompany you, ensuring you arrive on time and receive help as needed.
Support with Travel Planning and Accessing Transport Options
Collaborating with you to determine the most appropriate mode(s) of transport (e.g., private vehicle, taxi, community shuttle, rideshare, or public bus/train) and arranging bookings, subsidies, or concession cards.
Capacity Building in Using Public Transport Where Suitable
Gradually teaching you how to navigate timetables, read route maps, board and alight safely, and manage fare payments so you can travel independently when you’re ready.
By offering this comprehensive support, Assist Lifestyle aims to reduce isolation, promote community participation, and help you achieve greater independence in your daily routines.
Service Include
What We Offer Under This Support
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Safe Transport to Appointments, Social Outings, and Community Activities
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Support with Travel Planning and Accessing Transport Options
- Individualised Travel Assessments
We begin by discussing your needs, preferences, and goals: Do you need a one-off ride to a specialist appointment, weekly social outings with friends, or regular visits to a community group? We create a travel plan that outlines options, cost estimates, and timetables. - Booking & Subsidy Management
Whether it’s applying for a Taxi Subsidy Scheme (TSS) or registering for community transport, we handle all paperwork—submitting applications, tracking approvals, and ensuring you receive entitlements (e.g., discounted fares). - Information on Concession Cards & Community Shuttles
We explain eligibility for concession fares, help you apply for a Seniors or Disability Transport Concession Card, and connect you with local not-for-profit or council-run shuttle services that offer accessible routes at minimal cost.
- Individualised Travel Assessments
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Capacity Building in Using Public Transport Where Suitable
- Route Familiarisation & Timetable Training
Our Travel Trainers accompany you on local bus or train routes—showing you how to find bus stops, read digital or paper timetables, identify route numbers, and plan return trips. - Practical “Trial Runs” with Support
We start with short supervised journeys to familiar destinations (e.g., local shops or the grocery store). Once you feel more confident, we gradually increase complexity (e.g., multi-leg trips, peak-hour travel) until you can travel independently or with minimal support. - Safety Strategies & Emergency Preparedness
You’ll learn how to use emergency call buttons, ask transit staff for assistance, handle service delays or cancellations, and identify landmarks to know when to get off. We also provide simple cue cards or digital reminders to help with route prompts.
- Route Familiarisation & Timetable Training
Why Choose Us?
Why Choose This Support from Assist Lifestyle?
Qualified, Experienced Travel Trainers & Support Workers
Our team includes NDIS-accredited Travel Trainers who have up-to-date knowledge of accessible transport options and public transit systems. They’re skilled in teaching safe boarding/alighting techniques and handling emergency situations.
Person-Centred, Strengths-Based Approach
We begin by listening to your individual goals—whether it’s attending a weekly art class independently, meeting friends at a community café, or securing paid work. From there, we co-design a travel plan that leverages your existing skills and gradually builds confidence.
Holistic, Coordinated Travel Solutions
Assistance with Travel and Transport doesn’t operate in isolation. We liaise with other supports—such as your Support Coordinator, occupational therapist, or local community transport provider—to ensure seamless integration. This means adaptive equipment needs, medical requirements (e.g., oxygen tanks), and personal preferences (e.g., seating near exits) are all considered.
Focus on Independence & Long-Term Outcomes
Our goal is to reduce your reliance on others over time. By offering capacity-building training in public transport, we invest in sustainable independence—helping you access work, education, and social opportunities without needing a support worker present indefinitely.
Commitment to Safety & Wellbeing
Every journey is risk-assessed. We conduct pre-trip checks on vehicle safety, ensure all COVID-19 or infection control guidelines are followed, and are prepared to assist with personal care needs during transit.
Ongoing Review & Flexible Adaptation
As your needs evolve—perhaps you move to a new neighborhood, change employment, or discover new community interests—we revisit your travel plan, update route training, and coordinate any additional funding or resources you may require.
Ready to Travel With Confidence and Freedom?
Contact Assist Lifestyle today at 07 5612 7045 or email support@assistlifestyle.com.au to learn how our Assistance with Travel and Transport service can help you reach appointments, connect with friends, and explore your community safely and independently.