HCP Personal Care

For Seniors Who Live Independently on the Sunshine Coast and Self-Manage Their Home Care Packages

Personal Care

HCP Personal Care

At Assist Lifestyle, we understand that preserving dignity and independence is at the heart of quality personal care. Our HCP Personal Care service is crafted specifically for Sunshine Coast seniors who self-manage their Home Care Packages (HCP). Whether you need assistance with bathing, grooming, mobility, or toileting, our compassionate support workers are here to help you remain safe, comfortable, and empowered in your own home.

Service Include

Personal Care Services

  • Bathing & Showering Assistance
    • Guided support for safe transfers in and out of bathtubs or showers.

    • Use of appropriate mobility aids (shower chairs, grab rails) to minimize fall risk.

    • Support with gentle washing techniques that maintain privacy and respect.
  • Grooming & Hygiene Support
    • Assistance with hair care (washing, brushing, styling) and nail care (fingernails, toenails).

    • Help with oral hygiene tasks, including tooth brushing or denture cleaning.

    • Skin care prompts—ensuring lotion application, monitoring for pressure areas, and promoting comfort.
  • Dressing & Undressing
    • Help selecting weather-appropriate, comfortable clothing that reflects your personal style.

    • Support with zippers, buttons, and fastenings—preserving your independence while ensuring safety.

    • Recommendations for adaptive clothing or footwear if needed.
  • Mobility & Transfer Support
    • Assistance with moving safely from bed to chair, chair to toilet, or around the home using transfer belts and mobility aids.

    • Guidance and supervision during walking or balance exercises to reduce fall risk.

    • Encouragement to remain as active as possible, preserving muscle strength and flexibility.
  • Continence & Toileting Assistance
    • Discreet help with toileting needs, including safe transfers and hygiene.

    • Timely prompts or reminders to use the bathroom—reducing accidents and promoting comfort.

    • Support with changing incontinence products or garments and proper disposal.
  • Medication Reminders Related to Personal Care
    • Gentle prompts to take prescribed medications that support personal care routines (e.g., skin ointments, eye drops).

    • Assistance with correct packaging or dosage if required—ensuring medication adherence.

How It Works for Self-Managed Clients

Tailored Scheduling

Decide the frequency and duration of personal care visits—daily, every other day, or as needed. You set the time that fits your routine, whether that’s early-morning bathing assistance or evening grooming support.

Streamlined Booking

Contact our team or use our online portal to request personal care services. Share your preferred days, times, and specific tasks. We’ll match you with a support worker experienced in personal care tasks and sensitive to your preferences.

Transparent Budget Management

After each visit, your support worker submits an electronic timesheet for your review and approval. Assist Lifestyle processes the claim from your HCP funding without hidden fees, and you can monitor remaining budget in real time via our secure portal.

Worker Qualifications

Our Support Worker Qualifications

Police-Cleared & NDIS-Cleared

Every personal care worker holds up-to-date police checks and valid NDIS clearances, ensuring your safety and regulatory compliance.

Aged Care & Disability Support Qualifications

Our carers hold formal certifications—such as Certificate III in Individual Support (Ageing and/or Disability)—and complete ongoing first aid and manual handling training.

Comprehensive Car Insurance & Well-Maintained Vehicles

For appointments or errands tied to personal care (e.g., specialist clinic visits), vehicles are fully insured and regularly serviced to guarantee reliability and comfort.

Culturally Diverse & Multi-Lingual Team

Many support workers speak English, Russian, German, Ukrainian, Vietnamese, Filipino, Spanish, and other languages. We match you with a carer who understands your native tongue and cultural preferences, ensuring clear communication around personal care tasks.

Empathetic, Respectful Approach

We select personal care workers for their compassion, patience, and dedication—valuing empathy as highly as clinical competence when it comes to supporting your dignity and comfort.

Why Choose Us?

Why Choose Assist Lifestyle for Community Access & Transport

Sunshine Coast Expertise

As a local provider, our workers know the spaces and resources across Noosa, Caloundra, and hinterland towns—ensuring safe, personalized personal care in familiar environments.

Genuine Self-Management

You control every aspect of your personal care: choose the tasks you need, determine how often visits occur, and select the support worker who makes you feel most at ease. Our transparent fee structure ensures more of your HCP funding goes directly toward care.

Culturally & Linguistically Sensitive Care

By matching you with a care worker who understands your language and respects your customs, we eliminate communication barriers and honor what’s most meaningful to you—whether it’s culturally preferred bathing routines or specific grooming preferences.

Reliable & Trustworthy Workers

Our personal care team is thoroughly vetted, including background checks and reference verifications. We provide ongoing training and performance reviews to ensure consistent, high-quality support—so you can trust each visit will be safe, comfortable, and respectful.

Holistic Approach

Personal care is not just about hygiene—it’s about promoting independence, self-esteem, and overall well-being. Our companions offer gentle encouragement, emotional support, and practical guidance to help you maintain as much autonomy as possible.

Get Started

How to Get Started

  • Contact Our Team

    Call us at 07 5612 7045 or email support@assistlifestyle.com.au to discuss your personal care needs. Specify the tasks you require—bathing assistance, grooming support, mobility help—and your preferred schedule.

  • Share Your HCP Details

    Provide your Home Care Package level and approved funding amounts. We’ll explain how personal care hours translate to budget allocation and assist you in planning visits effectively.

  • Match & Schedule

    We’ll match you with a qualified support worker who meets your language and cultural requirements, then confirm your first personal care visit. You’ll receive a reminder prior to each scheduled appointment.

  • Approve & Track

    After each visit, review and approve the timesheet. Assist Lifestyle processes the claim from your HCP funding, and you can monitor your remaining budget in real time through our online portal.

Maintain Dignity, Independence & Comfort

Trust Assist Lifestyle’s compassionate personal care services to ensure you receive respectful, professional support exactly when you need it—so you can continue living confidently and comfortably in your own home. Contact us today to schedule your first Personal Care visit.