HCP Community Access & Transport

For Seniors Who Live Independently on the Sunshine Coast and Self-Manage Their Home Care Packages

Community Access & Transport

HCP Community Access & Transport

At Assist Lifestyle, we understand that staying connected to your community and having reliable transport is essential for maintaining independence and quality of life. Our HCP Community Access & Transport service is specifically designed for seniors who self-manage their Home Care Packages (HCP) and live on the Sunshine Coast. Whether you need a ride to medical appointments, social outings, or local events, our experienced support workers are here to help.

Service Include

Community Access & Transport Services

  • Community Access Support
    • Accompaniment to community centres, libraries, senior groups, and recreational activities.

    • Assistance in attending social clubs, hobby classes, or volunteer opportunities.

    • Help with navigating local facilities—ensuring you feel confident, comfortable, and safe.
  • Transport Assistance
    • Door-to-door pick-up and drop-off for medical appointments, grocery shopping, and essential errands.

    • Rides to social outings: coffee meet-ups, family visits, church services, or local events.

    • Flexible scheduling—book transportation when and where you need it.
  • Language & Cultural Support
    • Many of our support workers come from diverse cultural backgrounds and can assist with translation to English (or vice versa) during appointments or community activities.

    • We match you with a worker who understands your language and cultural needs, eliminating communication barriers.

How It Works for Self-Managed Clients

You Choose the Schedule

Decide when and where you need assistance, whether that’s a weekly shopping trip, a monthly medical appointment, or an impromptu social outing.

You Book Directly with Assist Lifestyle

Simply contact our team or use our online portal to request Community Access & Transport services. Provide details of your preferred dates, times, and destinations.

Transparent, Real-Time Budget Management

Your support worker logs each trip and accompanying service. You receive an electronic timesheet for approval, and Assist Lifestyle processes claims from your HCP funding—no hidden fees, no surprises.

Worker Qualifications

Our Support Worker Qualifications

Police-Cleared & NDIS-Cleared

Every support worker holds up-to-date police checks and valid NDIS clearances, giving you peace of mind and ensuring compliance with all regulatory requirements.

Disability & Aged Care Qualifications

Our carers are trained in disability support or aged care assistance, with formal certifications and ongoing professional development.

Comprehensive Car Insurance & Well-Maintained Vehicles

All vehicles are fully insured for passenger transport, regularly serviced, and equipped for comfort and accessibility.

Deep Knowledge of the Sunshine Coast

Each worker is familiar with local roads, public facilities, and community services—so you arrive at your destination on time and with minimal stress.

Why Choose Us?

Why Choose Assist Lifestyle for Community Access & Transport

Local Expertise

As a Sunshine Coast–based provider, we know the best routes, community groups, and accessible venues—ensuring a smooth, enjoyable experience every time.

Language & Cultural Sensitivity

We match you with support workers who can speak your native language and understand your cultural preferences—helping you feel heard, respected, and comfortable during every outing.

Genuine Self-Management

You retain full control over your HCP funding: select the services you need, monitor expenses in real time, and adjust care plans as your needs evolve—without hidden fees or strict restrictions.

Reliability & Compassion

Our team is punctual, caring, and committed to supporting your independence. We regularly train our workers in both practical assistance and emotional support to ensure a high-quality experience.

Get Started

How to Get Started

  • Contact Our Team

    Call us at 07 5612 7045 or email support@assistlifestyle.com.au to discuss your Community Access & Transport needs.

  • Provide Your HCP Details

    Share your Home Care Package level and approved funding details. We’ll explain how service hours translate to budget allocation and help you plan accordingly.

  • Schedule Your First Trip

    Let us know your destination, date, and time. We’ll match you with a qualified support worker and confirm your booking.

  • Approve & Track

    After each outing, you’ll review and approve the timesheet. Assist Lifestyle processes the claim from your HCP funding, and you can monitor remaining budget in our online portal.

Stay Connected. Stay Active. Stay Independent.

Trust Assist Lifestyle to empower your mobility and community engagement—so you can continue living life on your terms, every day. Contact us now to arrange your first Community Access & Transport service.